Subprocessors
Current subprocessors
These companies process personal information on ZeroGen’s behalf to run the service. Our Privacy Policy explains what we collect and how we protect it.
| Subprocessor | What it does for ZeroGen | Data it handles |
|---|---|---|
| WorkOS | Sign-in, single sign-on, organization membership | Name, email address, organization membership |
| Vercel | Hosts the web app and background jobs; routes some Agent model requests; website and product analytics | Data passing through the app, request logs, pages visited |
| Neon | Database | Account, workspace, Agent conversation, and usage records |
| Amazon Web Services | File storage; hosts our LucidLink connector | Uploaded and generated files |
| Stripe | Payment processing | Billing contact, payment card details |
| Metronome | Usage-based billing and credit balances | Organization name, usage and billing records |
| Sentry | Error monitoring | Error reports and technical data |
| Loops | Waitlist and product email | Email address |
| OpenAI | Image generation; Agent models | Prompts, files, and conversations sent with a request |
| BytePlus | Video generation | Prompts, reference images and videos |
| fal | Image and video generation with models from many developers | Prompts and reference files |
| ElevenLabs | Speech generation | Scripts and the speech made from them |
| sync.so | Lip sync | Videos, images and audio sent with a request, and the result |
| Anthropic | Agent models | Conversations and files sent with a request |
| Agent models | Conversations and files sent with a request | |
| Baseten | Runs the GLM, Kimi and DeepSeek Agent models, reached through Vercel’s AI Gateway | Conversations and files sent with a request |
| LucidLink | Your organization’s file storage, when connected | File names and the files you import or export |
WorkOS
- Sign-in, single sign-on, organization membership
- Name, email address, organization membership
Vercel
- Hosts the web app and background jobs; routes some Agent model requests; website and product analytics
- Data passing through the app, request logs, pages visited
Neon
- Database
- Account, workspace, Agent conversation, and usage records
Amazon Web Services
- File storage; hosts our LucidLink connector
- Uploaded and generated files
Stripe
- Payment processing
- Billing contact, payment card details
Metronome
- Usage-based billing and credit balances
- Organization name, usage and billing records
Sentry
- Error monitoring
- Error reports and technical data
Loops
- Waitlist and product email
- Email address
OpenAI
- Image generation; Agent models
- Prompts, files, and conversations sent with a request
BytePlus
- Video generation
- Prompts, reference images and videos
fal
- Image and video generation with models from many developers
- Prompts and reference files
ElevenLabs
- Speech generation
- Scripts and the speech made from them
sync.so
- Lip sync
- Videos, images and audio sent with a request, and the result
Anthropic
- Agent models
- Conversations and files sent with a request
Google
- Agent models
- Conversations and files sent with a request
Baseten
- Runs the GLM, Kimi and DeepSeek Agent models, reached through Vercel’s AI Gateway
- Conversations and files sent with a request
LucidLink
- Your organization’s file storage, when connected
- File names and the files you import or export